NHTSA Complaint #11651133 — 2023 CHEVROLET SUBURBAN

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11651133
Vehicle	2023 CHEVROLET SUBURBAN
Component	ENGINE
Date of Incident	March 2, 2025
Date Filed	March 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

Middle of engine started making a tapping sound. Went to closest dealership service department. They said it was most likely an issue with the valve train but we should be able to get home. Within 10 miles, the engine completely seized up while on the highway loosing all power. Was able to get to the side of the highway. Towed the vehicle to the dealership that we bought from. They said it was going to need a new engine just as soon as they could find one.

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