NHTSA Complaint #11651060 — 2024 FORD EXPEDITION

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11651060
Vehicle	2024 FORD EXPEDITION
Component	VISIBILITY/WIPER
Date of Incident	March 12, 2025
Date Filed	March 27, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The wipers will randomly stop working. The washer fluid spray does operate so pressing the button will spray the windshield but the wipers won't operate. Ford dealership has serviced it and said it's due to software problems with the APIM module. There is no fix and that same module is affecting other features which have not worked since I purchased the vehicle. For a year I've been told a software fix is coming.

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