NHTSA Complaint #11641932 — 2024 FORD EXPEDITION

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11641932
Vehicle	2024 FORD EXPEDITION
Component	VISIBILITY/WIPER
Date of Incident	November 12, 2024
Date Filed	February 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

The rear view camera is so pixelated that you cannot make our images, ESPECIALLY at night. Ford has stated that they have knowledge that "some" "2022-2024 Expedition vehicles equipped with an analog camera and a 12-inch center display screen may exhibit a rear camera image that the customer describes as grainy, fuzzy, or pixelated" Ford claims this may be due to the interaction between the analog camera and the high-definition digital center display screen. They also state to us customers that there is no repair and not to attempt any repairs for this condition because the NHTSA has not released any recall for this KNOWN issue. this is extremely hazardous and negligent.

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