NHTSA Complaint #11650785 — 2019 HONDA CR-V

On 3/25/2025, at 2:45 PM, my car stopped itself completely while driving at 35 mph on Transit Rd. near Sheridan Dr., under clear, dry conditions. No obstacles, no brake input—items on passenger seat flew off, my head jerked forward. Suspect Automatic Emergency Braking (AEB) malfunction, per NHTSA EA22-003 (2017-2022 CR-Vs, 278 complaints, 47 crashes, 112 injuries). Vehicle is at Lia Honda for $285 diagnostic, completed 3/26/2025; they found no issues, recommend radar sensor recalibration (~$300 more) but say it ‘cannot guarantee the issue won’t recur’—I told them to wait. Available for inspection. Safety Risk: Sudden stop risked rear-end collision and jerked my head —matches EA22-003 crashes. Not reproduced. Prior inspection with oil change at Lia Honda on 3/21/25—no issues. No manufacturer, police, or insurance inspections. No warning lamps before failure—sudden onset. Honda corporate assigned a case manager on 3/26/2025, contacting me in 24-48 hrs. Request: Investigate—dealer’s inaction and costs are unacceptable.