NHTSA Complaint #11650740 — 2012 FORD F-150

The contact owns a 2012 Ford F-150. The contact stated while driving 40-50 MPH, the vehicle hesitated and jerked. The contact depressed the accelerator pedal, but the vehicle hesitated and lost motive power. The transmission slipped and downshifted to first gear. The contact was able to move over to the side of the road. The wrench warning light and the check engine warning light was illuminated. The contact turned off the vehicle and waited for a while. The vehicle was restarted and returned to normal functionality; however, the vehicle failed to get up to speed. The vehicle was taken to the dealer where it was diagnosed that the lead frame needed to be replaced. The vehicle was not repaired. The contact stated that the vehicle had been taken to the dealer weeks prior the failure for service. The contact was provided with the manufacturer's recall number: 19N01 and an unknown update was performed on the vehicle. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was 175,000.