NHTSA Complaint #11697437 — 2012 FORD F-150

While driving 70 mph on the highway my truck suddenly downshifted into first gear causing the truck to go into a skid. The skid was recovered so nobody was injured but if it were a wet day or pulling a trailer, I doubt it could have been saved. The speedometer quit working and a wrench showed on the dash. Upon restarting the truck both of those issues were resolved but the truck continued to downshift into first gear at highway speeds. I called my local ford dealership, and they said there were no active recalls but that the PCM had already been reprogrammed. If the PCM had been reprogrammed, then this issue should not have happened unless there needs to be another update performed. They alerted me that there was a customer satisfaction program for the molded leadframe in the transmission that would cause this issue, but this is not a satisfaction issue it is a safety issue. If they replace the leadframe but there is never any change made to the way the transmission functions then when it eventually goes bad again the issue could come back, once again posing a major safety risk.