NHTSA Complaint #11650233 — 2018 CHRYSLER PACIFICA STEERING

Complaint Details

ODI Number	11650233
Vehicle	2018 CHRYSLER PACIFICA
Component	STEERING
Date of Incident	January 4, 2025
Date Filed	March 24, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Going around curves the vehicles steering seems to lock in the turn and then jerks out of the turns. The dealership says there's nothing wrong. . It's dangerous and scarey and this is a minivan the steering should not lock or get stuck going around curves off offramp anywhere between 30- 55 mph. It's scarey . The car turns out of the lane on several occasions at first that's how I thought the car operated and now I discovered I'm wrong as it is getting worse . I cant get the car dealership to fix it!

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