NHTSA Complaint #11650227 — 2011 FORD F-250

The contact owns a 2011 Ford F-250. The contact stated that while making a turn in either direction, there was an abnormal crunching sound coming from the vehicle. There was no warning light illuminated. Upon investigation, the contact discovered that the sound was caused by a misalignment between the cab and the bed of the truck. Due to the failure the cab mount bushings became worn and needed to be replaced or repaired. The manufacturer was notified of the failure and informed the contact that there were no recalls on the VIN. The contact was provided a case number and was then referred to the NHTSA Hotline to report the failure. The vehicle was not yet repaired. The failure mileage was approximately 7,000.