NHTSA Complaint #11649937 — 2018 FORD F-150
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 11649937 |
| Vehicle | 2018 FORD F-150 |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
I received a recall on my 2018 F-150 to update / reprogram the PCM. The truck had been running well and had not had any check engine lights on (at least since I have owned it). The recall work was done at a local Ford dealer on 2-17-2025. On [XXX], the check engine light came on. The truck was taken to a local mechanic who scanned the code and said it indicated that one of the catalytic converters needed replaced. The light went out about a week later, but came back on [XXX]. I believe the check engine light coming on is related to / caused by the recall in which the PCM was updated. I contacted the service department where the recall work was performed. He said the dealership could scan the check engine code, but it would cost $200-$300 and I would be responsible for that cost. After reading about many similar cases online in which other people believe the recall work has now caused check engine codes indicating there is a problem with the catalytic converter(s). I contacted FORD customer service and opened a case (case # [XXX] ). I was told by the dealer that the truck could go into limp mode at any point and would be basically undrivable at that point and potentially cause a dangerous situation - especially in traffic or if towing a trailer. I am getting no where with the dealer or FORD customer service. I believe the problem has been caused by the recall in which the PCM was updated. I would greatly appreciate this concern being investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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