NHTSA Complaint #11649870 — 2023 SUZUKI V-STROM 800

TIRES issue reported to NHTSA

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Complaint Details

ODI Number 11649870
Vehicle 2023 SUZUKI V-STROM 800
Component TIRES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

150/70/17, have had a recall on my rear tire for almost a year, and my dealer is doing nothing about it, bike has been parked for almost a year while making payments, i have been more than patient with them and have received no help. i was on a 700 mile ride when i noticed my rear tire rubber separating as if it was melted. i have called my dealer several times and they told me they were waiting on the response from suzuki. i have also had other issues from this dealer on kickstand issues, and when i purchased the bike, i rode it for a while and came home to clean it and noticed the the "pinch" bolts that hold my axle in place were missing, and this was even after a full service was done on my bike at the dealership after my engine break-in mileage was reached. i called and sent pictures to my dealer and they said, sorry, come get some more bolts tomorrow. i am simply tired of this situation and would love for it to be resolved. thank you.

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