NHTSA Complaint #11649788 — 2019 HYUNDAI SANTA FE POWER TRAIN

Complaint Details

ODI Number	11649788
Vehicle	2019 HYUNDAI SANTA FE
Component	POWER TRAIN
Date of Incident	September 9, 2024
Date Filed	March 21, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

When accelerating the transmission slips. My mechanic said Hyundai has a memo saying they are making a new torque converter due to these problems, and I will need a new torque converter. The torque converter is on backorder and according to my mechanic, will not be available for many months; thus indicating there are many other folks with the same problem. This is very dangerous when accelerating, as the speed drops off due to the slippage, and can put me in a dangerous position if I need to accelerate to avoid a potential situation. It has also presented issues from a dead stop, pulling out into traffic, where the slippage puts me at risk. This has been going on for quite some time, and my mechanic has been doing what Hyundai memos instuct.

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