NHTSA Complaint #11649728 — 2021 FORD F-150

The contact owns a 2021 Ford F-150. The contact stated while driving at an undisclosed speed, the contact noticed an abnormal swishing sound in the front and rear passenger's side door panels. The contact inspected the vehicle and discovered water in the front and rear passenger side door panels. The vehicle was taken to the dealer. The contact was informed that the water leak was coming from the roof of the vehicle. The vehicle was repaired; however, the failure reoccurred. The contact stated while the vehicle was parked, the contact noticed the water entering the interior of the vehicle through the rear passenger's side seat belt. The vehicle was taken to the dealer. The contact was informed that the water leak was due to a failed rear exhaust panel. The contact was informed that the rear exhaust panel needed to be replaced. The vehicle was repaired. Additionally, the contact stated that due to the failure, the carpet and the seats needed to be cleaned. The failure reoccurred. The contact stated while driving, there was an abnormal swishing sound in the front and rear passenger's side door panels again. The contact became aware of electrical switching sounds, and the horn failed to operate as intended. The vehicle was taken back to the dealer, where it was diagnosed with sunroof assembly failure. The contact was informed that the sunroof assembly needed to be replaced. The vehicle was being repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000.