NHTSA Complaint #11649661 — 2022 HARLEY-DAVIDSON FLTRXS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11649661
Vehicle 2022 HARLEY-DAVIDSON FLTRXS
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

Under warranty with 4500 odometer miles. Front end shudders terribly when applying front brakes, especially when braking hard. Dealer service center said front brake rotors are warped and out of spec. No accident yet but Harley Davidson is refusing to fix the brake problem under warranty, stating brake rotors are a wear item not covered under the basic warranty. It would be covered if I had purchased a higher level warranty. This is a well known and reported problem with many Harley Davidson models. Parts cost to repair this dangerous condition is nearly $600. I will replace the parts myself rather than pay the dealer to do so.

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