NHTSA Complaint #11649478 — 2021 TOYOTA RAV4

The contact owns a 2021 Toyota Rav4. The contact stated that while the vehicle was parked, being driven, or stationary, the climate control module turned off sporadically. There were no warning lights illuminated. The contact turned off the vehicle for half an hour and then restarted the vehicle, and the climate control module worked as needed for a month. The contact stated that the instrument panel was dim, and the numbers were difficult to see. The vehicle was repaired three times however, the failure persisted. The vehicle was then taken to a dealer, where it was diagnosed with a climate control module failure. The vehicle was not repaired after the recent failure. The contact had replaced the climate control module three times prior. The manufacturer was not made aware of the failure. The failure mileage was approximately 30,000.