NHTSA Complaint #11649419 — 2018 GMC ACADIA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11649419
Vehicle	2018 GMC ACADIA
Component	POWER TRAIN
Date of Incident	March 1, 2025
Date Filed	March 20, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

While I was driving the vehicle started jerking and not changing gears. Several times it almost caused an accident with me and my son in the car. I turned the car on/off and restarted it at the red light, the exact same thing happens. Lucky a GMC dealer ship was near by. I was able to get there still jerking and not changing gears. No warning signs appear during this whole time. No prior issues with the transmission. Once I made it to the dealship then engine like came on. Really now! The dealer checked vehicle and stated the transmission is gone out. I was flabbergasted, almost $10,000 had to be replaced.

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