NHTSA Complaint #11649263 — 2019 HYUNDAI SONATA

The contact owns a 2019 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. There was an abnormal knocking sound while depressing the accelerator pedal. The contact had to add oil to the engine after an oil change. The oil level had been low by one quart, three quarts, or even more on several occasions. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was oil leaking from the gaskets. There was an internal leak in the engine. The dealer informed the contact about an oil consumption test. The dealer informed the contact about the associated fees. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 89,000.