NHTSA Complaint #11649028 — 2024 VOLKSWAGEN GTI
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11649028 |
| Vehicle | 2024 VOLKSWAGEN GTI |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
The 8th generation of the VW Golf (and 7th generation Jetta) has a dangerous Hill Start Assist for manual transmission cars that cannot be disabled. When stopped on an incline, the car holds the brakes after the driver removes their foot from the pedal for a variable amount of time (upwards of 2 seconds), which was originally designed to help start on steep inclines. This is dangerous for a number of reasons. The first is that it's impossible to gauge when the car will release the brakes, so it will always roll backwards. The reaction of the driver to rolling backwards, instead of timing the movement from brakes to accelerator is much more difficult and often causes more delays due to stalling. The second is that the driver has no visibility to a sensor or light for this mechanism, making it very unpredictable. Lastly, drivers behind the vehicle see the brake lights go off when the driver lifts their foot, but the car is unable to move for multiple seconds, which causes more risk of injury, accident, and overall traffic.
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