NHTSA Complaint #11714362 — 2024 VOLKSWAGEN GTI

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11714362
Vehicle 2024 VOLKSWAGEN GTI
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I believe the malfunction exists within the car's electronic system. The vehicle could potentially be up for inspection. When the issue I am describing occurs, it prevents the user from being able to use the backup camera, change the climate controls, and utilize the rear traffic alert and the park distance control. I have taken my vehicle to the dealership multiple times since purchase for them to say they are unable to replicate the issue I describe. However, one time I took my vehicle in, the issue that would occur became slightly different. To me, this demonstrates something was changed, but as a temporary fix. Additionally, a quick Google search indicates this is a common issue. Prior to this issue appearing, there were no other symptoms. The first recorded instance I have of this is on 04/08/2024, only 7 days after purchasing the vehicle.

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