NHTSA Complaint #11648975 — 2023 VOLKSWAGEN ID.4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11648975
Vehicle 2023 VOLKSWAGEN ID.4
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 12,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The contact owns a 2023 Volkswagen ID.4. The contact received notifications of NHTSA Campaign Numbers: 25V120000 (Power Train, Service Brakes, Hydraulic), 24V344000 (Back Over Prevention, Equipment, Electrical System), and 24V651000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after shifting to park(P) on an incline, the hazard lights started flashing, and the indicator lights and horn were unintentionally activated. The contact reversed a little and shifted back into park(P), and the failure was self-corrected. The failure occurred again while parked in a parking lot with the vehicle unoccupied. The contact returned to the vehicle, and the failure was self-corrected. The dealer was contacted and informed the contact that the software update was unavailable under NHTSA Campaign Numbers: 25V120000 (Power Train, Service Brakes, Hydraulic) and 24V344000 (Back Over Prevention, Equipment, Electrical System). The dealer placed the contact on a waiting list for the repair under NHTSA Campaign Number: 24V651000 (Structure) for 5 months. The manufacturer was made aware of the issue. The failure mileage was approximately 12,000. Parts distribution disconnect.

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