NHTSA Complaint #11648941 — 2018 BMW X3

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11648941
Vehicle	2018 BMW X3
Component	AIR BAGS
Date of Incident	June 11, 2024
Date Filed	March 18, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

For about 1 year now when there is someone in the passenger seat the car will randomly stop recognizing the seat is occupied and deactivate the air bags on the passenger side front. I took the car to bmw where it was diagnosed as a faulty seat mat. I called bmw corporate to try to get this issue resolved and they were unable to cover it under any warranty. After the battery replacement the car has lost all communication with the passenger seat safety restraints and now has a permanent air bag light

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