NHTSA Complaint #11648837 — 2008 DODGE SPRINTER 3500

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	11648837
Vehicle	2008 DODGE SPRINTER 3500
Component	AIR BAGS
Date of Incident	May 1, 2023
Date Filed	March 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

Dodge was not able to replace the passenger airbag. No dealers could replace it. I had the passenger airbag replaced by a Mercedes Sprinter dealership and was reimbursed by Dodge. The problem is they can not remove the recall from NHTSA. I still get email and mail telling me to replace the passenger airbag. I've called 4 times over 2 years. Each time they say they'll fix it. It still shows the recall is not complete. How can I remedy this? Dodge has been no help.

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