NHTSA Complaint #11648834 — 2018 GMC ACADIA

The contact owns a 2018 GMC Acadia. The contact stated that while shifting the gear shifter into park(P), the "Shift to Park” message was displayed on the instrument panel. The contact was forced to shift from drive(D) to Park(P) repeatedly before the failure was corrected. In addition, the contact stated that while driving at various speeds, the steering wheel would become sticky with the "Steering Assist Reduced - Drive with Care," message displayed on the instrument panel. The contact stated while driving at various speeds, the infotainment system glitched and performed independent functions, causing the driver to be distracted. The contact stated that the infotainment system was replaced when the vehicle was purchased due to the failure; however, the failure recently recurred. The manufacturer was made aware of several failures and informed the contact that there were no recalls on the VIN. The vehicle was not repaired. The failure mileage was approximately 105,000.