NHTSA Complaint #11648803 — 2022 KIA SOUL

The contact owns a 2022 Kia Soul. The contact stated while stopped at a traffic signal, the brake pedal was depressed, and the vehicle shuddered and then stalled. The contact stated that while attempting to restart the vehicle, the check engine and battery warning lights were illuminated. The contact was unable to restart the vehicle and the vehicle was towed to a dealer. The dealer diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The dealer advised the contact that the failure might be related to NHTSA Campaign Number: 25V099000 (Engine and Engine Cooling); however, the dealer would not replace the engine. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 80,000.