NHTSA Complaint #11686390 — 2022 KIA SOUL

The contact owns a 2022 Kia Soul. The contact stated that the vehicle was consuming an excessive amount of engine oil. Additionally, the contact stated that the low oil pressure warning light failed to illuminate while the engine oil level was significantly low. The vehicle was taken to the dealer, where an oil consumption test was performed. The contact stated that on the first test, the vehicle had consumed 1.1 quart of oil after 1,946 miles. The contact stated that on the second test, the vehicle had consumed 1/2 quart of oil after 1,047 miles. The dealer informed the contact the oil consumption test met the manufacturer's guidelines, and the contact was referred to the manufacturer for assistance. The manufacturer was contacted but no assistance was provided. The failure mileage was approximately 51,000.