NHTSA Complaint #11648722 — 2022 TESLA MODEL S

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number 11648722
Vehicle 2022 TESLA MODEL S
Component LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The manual door release on the front passenger side of my car was released automatically without anyone in the seat. I was the only one in the car. I was making a turn off of an exit and went over the seam between the bridge and the street. After I went over the seam, the front passenger door manual release was triggered and opened the door. I was able to pull over the close the door immediately after. This is a route I take daily for work and haven't had this problem before. This is a safety issue should someone been sitting in that seat or if there was a car to the right of me and the door fully opened outward. This could result in someone potentially falling out of the car or an accident if someone hit the door if it had swung out. I have tried to reproduce the problem and it has not done it since 3/13/2025 at 4:27pm when the original incident occurred. I did receive an error on the screen stating the manual release button was triggered when I went over the bump. I have tried to book an appointment with Tesla to investigate, but the earliest appointment they had available was April 1, 2025.

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