NHTSA Complaint #11698829 — 2022 TESLA MODEL S

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11698829
Vehicle 2022 TESLA MODEL S
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Vehicle: 2022 Tesla Model S (HW 3.0) System in Question: Full Self-Driving (FSD) Capability, initially purchased (Level 1 equivalent) for $6,000, and then upgraded (Level 2 equivalent) for an additional $3,000 (Total $9,000). I. Initial FSD Purchase and Unsafe Performance (Level 1) Upon initial purchase of the FSD package, the system (what Tesla later called FSD Beta, or its precursor) consistently demonstrated unsafe and aggressive behavior that necessitated immediate driver intervention to prevent a crash. Specific Safety Concern: The system would often execute turns, both in city and highway off-ramp scenarios, with excessive speed and aggressive lateral acceleration. This erratic behavior felt uncontrolled and risky, frequently causing the driver to feel unsafe and to rapidly override the system by taking manual control of the steering wheel. Resulting Risk: The system was virtually unusable for anything beyond basic highway cruising (a feature standard on many vehicles), yet its aggressive behavior posed a safety risk on the highway when attempting lane changes or taking exits. II. Upgrade and Deterioration of Practical Safety (Level 2) I upgraded to the top-tier FSD package with the hope of receiving a safer, more functional system that matched the "Full Self-Driving" name. Instead, the system introduced new safety and usability defects: Forced Disengagement/Driver Monitoring Defect: The system's driver monitoring is overly aggressive and interferes with safe, necessary driving actions. It delivers constant "nag" warnings and requires disengagement when the driver performs a brief but necessary safety check, such as looking at a side mirror, checking over the shoulder for a lane change, or briefly glancing at the car's screen to adjust climate/radio. Safety Implication: This defect forces the driver to prematurely disengage FSD in complex traffic situations to avoid a warning/lockout, which is counter-productive to safety. I am effectively penalized for

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