NHTSA Complaint #11648389 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated that while starting the vehicle, there was an abnormal sound coming from the engine. The contact stated that while driving at various speeds, the vehicle jerked with an abnormal ticking sound coming from the front of the engine. No warning lights were illuminated. The vehicle was taken to a dealer, and it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 21E027000 (Suspension), which was received in 2021. The vehicle was previously repaired. The manufacturer was notified of the failure and the contact was informed that the recall was closed since the vehicle was previously repaired. The contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 112,900.