NHTSA Complaint #11648327 — 2015 KIA FORTE

The contact owns a 2015 Kia Forte. The contact stated while driving uphill at approximately 50-55 MPH, the vehicle started losing motive power and made an abnormal knocking sound. The check engine warning light was illuminated. The contact pulled over to the side of the road. The vehicle was towed to an independent mechanic, where it was restarted. The mechanic diagnosed that the engine was damaged due to rod bearing failure, and metal shavings were found in the engine. The mechanic informed the contact that the VIN was included in NHTSA Campaign Number: 20V750000 (Engine) and related the failure to the recall. The local dealer was contacted and informed the contact that the recall repair could not be performed because the engine had already failed; however, the contact stated that the recall repair involved the replacement of the engine assembly as necessary. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 149,061. Parts distribution disconnect.