NHTSA Complaint #11648320 — 2023 THOR MOTOR COACH GEMINI

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number 11648320
Vehicle 2023 THOR MOTOR COACH GEMINI
Component STRUCTURE
Date of Incident
Date Filed
Mileage 1,478 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AL

Consumer Description

The contact owns a 2023 Thor Motor Coach Gemini. The contact stated that the wire connecting the solenoid to the generator was burned. The solenoid was making a cranking sound while turned off. The contact stated that the head bolts had fractured and detached on the side awning rails on both sides. The skylight window was leaking water into the cabin of the camper. The contact stated that there was a warning informing the contact that the motorhome was due for an oil change that occurred earlier than expected. The contact received notification of NHTSA Campaign Number: 25V097000 (Structure, Equipment); but had not taken the motorhome to the dealer to be repaired under the recall. The dealer was contacted, and warranty coverage was discussed; however, there were no final decisions made. The motorhome was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the dealer. The failure mileage was approximately 1,478.

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