NHTSA Complaint #11648227 — 2017 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11648227
Vehicle 2017 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I was driving on highway when all of sudden my vehicle began to shake hard and lose power, every time I stepped on the accelerator the check engine light came on, this happened on [XXX] in Los Baños, CA. My safety was at risk as all other traffic was going past me including semi trucks as I was trying to find a safe place to pull over out of harms way, as I was doing this the car shut off completely before I could even pull over. I had to get the vehicle towed to my local dealership where they had it for almost 3 weeks now, only diagnostic I’ve had back was that it has 2 misfires, one in cylinder 2 and the other in cylinder 4, and that it has no compression in cylinder 2. They said it isn’t covered under warranty which I believe should be looked into as I could of been serious hurt or lost my life due to this issues. I’ve had the vehicle serviced up to date since I’ve owed it and also noticed high oil consumption, not sure if this led to engine failure? The final diagnosis from Hyandai dealer is that engine is no good anymore and need replacement but it’s not covered under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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