NHTSA Complaint #11647954 — 2014 BUICK VERANO

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11647954
Vehicle 2014 BUICK VERANO
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CT

Consumer Description

I have included here copies of correspondence between myself and General Motors relating to an issue with my 2014 Buick Verano. As stated in the emails, after some online research, I found that there was actually a class action lawsuit pending in the court with regard to the issue I was having. I did reach out to the attorneys office handling the class action suit and received an auto-reply that they received my message, but nothing further. What I find very disturbing is that in one google search, I found multiple articles and forums as well as two class action lawsuits that address the very issue of excessive oil consumption and General Motors has not done anything to address this issue with vehicle owners. At the very least, a TSB should have been issued to make owners aware of this issue so they could address it properly. There continues to be many posts by people still experiencing this problem which is unacceptable. The issue has caused unnecessary wear and tear on my car and many costly repairs. My car continues to have issues that may have been caused by the initial PVC problem.

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