NHTSA Complaint #11647914 — 2019 BMW X1

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11647914
Vehicle	2019 BMW X1
Component	ELECTRICAL SYSTEM
Date of Incident	November 12, 2024
Date Filed	March 12, 2025
Mileage	44,770 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2019 BMW X1. The contact stated that the emergency call error light illuminated the instrument panel. In December of 2024, the contact received notification regarding an extended warranty coverage for the battery to be replaced. The contact was unable to immediately take the vehicle to the dealer due to other reasons. Once the contact was able to take the vehicle to the dealer, the contact was informed that the time frame for the Battery Extended Warranty coverage for the replacement of the battery had expired. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case and decided to cover 50% of the cost for the repair. The failure mileage was 44,770.

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