NHTSA Complaint #11647670 — 2021 HYUNDAI KONA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11647670
Vehicle 2021 HYUNDAI KONA
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

The engine has been a problem since I got the car. It used to just stop in the middle of traffic and just not drive I would have to completely turn the car off and back on in the middle of the highway. I went to Hyundai in Texas to get it fixed and they said they did so I drove it to where I live now In north carolina it broke down again the shaft gear was broken I had to drive it back to Texas for them to fix it the whole way there I was unable to turn the car off while getting gas with the chance of it not Turing back on. got it to Texas and to the dealer they said it was their problem they would fix I got the car back and seemingly thought everything was ok. this past week I was driving to work and all of the sudden on the middle of the right lane of the highway my car just started to slow down and shake a little I had gotten it to the side to pull over and I thought if I turned it off it would turn back on. it turns on but does not drive. I am a [XXX] living [XXX] in North Carolina with a car that has so many problems for it being a 2021 car. with no recall in sight I have seen this specific car on the side of the road more times than I have seen any other car. if someone does not see this as a problem and thinks it shouldn't be recalled you are the issue I need a working car to get to work so I can pay my bills without a car I have no way to make my money this car has been a problem since the get go. Im not asking for a new car I'm asking for this one to be fixed and stay fixed for it to have so many issues is insane and just not safe with the world we live in if my car doesn't start for some reason at any point and something is going wrong its dangerous. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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