NHTSA Complaint #11647620 — 2018 CHRYSLER PACIFICA
Chest Clip, Buckle, Harness issue reported to NHTSA
Complaint Details
| ODI Number | 11647620 |
| Vehicle | 2018 CHRYSLER PACIFICA |
| Component | Chest Clip, Buckle, Harness |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NY |
Consumer Description
The straps on my Nuna Rava come loose when pulled at the shoulder. I have contacted Nuna multiple times about this and they refuse to replace or refund my car seat. They told me to discontinue use as the seat is not safe, which I have done, but I had to purchase a new car seat from another company so that I would have a safe seat for my child.
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