NHTSA Complaint #11647597 — 2018 HONDA ODYSSEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11647597
Vehicle 2018 HONDA ODYSSEY
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

My 2018 family van purchased brand new. Exclusively serviced at dealer. Immaculately maintained records kept. Driving 70 mph on toll road while driving to dealer for service, car lost power and had to be towed remainder of the way. 100k service done at dealer, 40k miles later car had to be towed back to dealer due to broken rods. Honda says my vin# not effected yet car is inoperable for exact issue with open recall effecting rods. Recall states cars effected produced 2015-2020. Honda offered for us to pay $10k for new engine and they would cover remaining $4k. We do not believe we should get stuck with larger portion of payment when Honda has a known issue with part. Research on line states many more cars affected than the 250,000 initial recall. We appreciate NHTSA’s 2nd probe into this issue.

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