NHTSA Complaint #11647594 — 2006 FORD RANGER

The contact owns a 2006 Ford Ranger. The contact received notification of NHTSA Campaign Number: 17V788000 (Air Bags). The contact stated that while stopped at a red light, both driver and passenger front air bags deployed without impact. The contact lost control and the vehicle then crashed into the rear of another vehicle. The contact received shoulder and neck injuries, medical attention was needed. The second vehicle occupant also sustained a back injury and medical attention was sought. A police report was filed but the information was not available. The contact cut the air bags out with a pocket knife and the vehicle was taken to the resident. The vehicle was taken to a dealer where the dealer refused to diagnose or repair the vehicle under the recall until the SRS system and passenger seat belt were repaired since it was locked. The vehicle was not repaired. The manufacturer was notified of the failure and was transferred to the NHTSA Hotline. The failure mileage was 220,000.