NHTSA Complaint #11647586 — 2016 FORD EXPEDITION

The contact owns a 2016 Ford Expedition. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power. The contact stated that the failure occurred while driving in the mountains and the vehicle was stuck in the middle of the road. The contact stated that after several attempts, the vehicle restarted. The vehicle was taken to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure had occurred several times; however, the vehicle was taken to the dealer and the failure was not duplicated. The manufacturer was made aware of the failure. The failure mileage was unknown.