NHTSA Complaint #11647478 — 2018 MAZDA MAZDA3

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11647478
Vehicle	2018 MAZDA MAZDA3
Component	UNKNOWN OR OTHER
Date of Incident	March 10, 2025
Date Filed	March 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Touchscreen has the "ghost screen" problem. It has gotten progressively worse over the last year. The Mazda dealership did a firmware update about 2 years ago and that didn't help. Now the screen thinks it's being pressed constantly in the same spot so it just beeps over and over again. If I'm not on my radio, it will hit things like safety settings, emergency contacts, etc. so I have to leave my radio on all the time. I've researched this issue and it's well-known. A recall was issued for 2014-2016 models but not for anything after that.

Related Complaints for the 2018 MAZDA MAZDA3

Other UNKNOWN OR OTHER Complaints

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Recent Complaints for the 2018 MAZDA MAZDA3

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