NHTSA Complaint #11647463 — 2024 CHEVROLET SILVERADO 3500

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11647463
Vehicle 2024 CHEVROLET SILVERADO 3500
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 100 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

The contact owns a 2024 Chevrolet Silverado 3500. The contact stated that while operating the vehicle, no audible sound was coming from the infotainment center. During the failure, the audible turn signal was inoperable and the warning messages from the infotainment center could not be heard. The contact stated that the OnStar Service would not connect and was inoperable. The vehicle was taken back the dealer to be reprogrammed several times, but the failure persisted. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 100.

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