NHTSA Complaint #11647462 — 2023 FORD MAVERICK

The contact owns a 2023 Ford Maverick. The contact stated that while driving approximately 40 MPH, the brake warning light illuminated. The contact attempted to depress the brake pedal; however, the brakes failed to stop the vehicle. The contact shifted into neutral and coasted to a patch of grass where the vehicle came to a stop. The vehicle was turned off and after a while and shifted into park and restarted. The contact stated that several unknown warning lights were illuminated. The contact turned off and restarted the vehicle and became aware that the lights were no longer illuminated and continued driving. The dealer was contacted, and it was confirmed there were no recalls on the VIN. The contact stated that approximately 3 months after the first failure, the failure reoccurred while driving approximately 45 MPH, causing the contact to coast onto the off-ramp and a curb while in neutral to stop the vehicle. Several unknown warning lights were illuminated. The contact was able to restart and drive the vehicle to the dealer with the hazard lights activated. The dealer was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was informed of the failure and opened a case. The failure mileage was approximately 18,000.