NHTSA Complaint #11647384 — 2022 JEEP GRAND CHEROKEE
FORWARD COLLISION AVOIDANCE: WARNINGS issue reported to NHTSA
Complaint Details
| ODI Number | 11647384 |
| Vehicle | 2022 JEEP GRAND CHEROKEE |
| Component | FORWARD COLLISION AVOIDANCE: WARNINGS |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IL |
Consumer Description
The vehicle in September of 2024 after a software update randomly changed the settings. The forward collision off warning light remains on (in settings the forward collision is "on", the language changed to Italian, the paddle shifters stopped working, the units changed, and the grid for the backup camera was turned off). I had it serviced at Jeep. They reset the vehicle which temporarily fixed the issue, however, 3 weeks later it happened again. There is a known MOPAR/star case number S2108000249. This is also reported in Jeep Forum. My safety is at risk due to the failure of the forward collision warning light/software malfunction. I feel that I am at risk for a forward collision. Also the paddle shifters don't work.
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