NHTSA Complaint #11647309 — 2021 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11647309
Vehicle	2021 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	January 4, 2025
Date Filed	March 10, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

The 4WD light keeps coming on and going off. This issue is reported all over the internet with Jeeps. It started about 60,000 miles, which is also reported as a normal mileage of failure. When the 4WD light is on the vehicle loses stability control which could result in an accident in anything other than dry road conditions. Why is this issue not a recall? A lot of the complaints online seem to be a faulty sensor or the PTU. With as many complaints as there are online, this issue should be covered by the manufacturer.

Related Complaints for the 2021 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11713965 — January 28, 2026 — the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--I cannot get a pa...

#11706912 — December 24, 2025 — I was driving on the interstate at approximately 70 mph when I attempted to accelerate to pass another vehicle. There...

#11705902 — December 18, 2025 — PTU Failure. Known issue. 2017-2019 recalled but the part is still and issue and can lock up transmission. Recall nee...

#11704383 — December 11, 2025 — I took my vehicle to dealer shortly after purchase due to jerking forward during stops. A software update was perform...

#11701952 — November 28, 2025 — I have had a service 4wd light on for months. The Power Transfer Case part has been on backorder from jeep for over 4...

Recent Complaints for the 2021 JEEP CHEROKEE

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#11713965 — UNKNOWN OR OTHER — January 28, 2026 — the light came on that says cannot move vehicle, it just stopped. The Power Transfer Unit went out--I cannot get a pa...

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