NHTSA Complaint #11647305 — 2018 FORD FUSION

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11647305
Vehicle	2018 FORD FUSION
Component	POWER TRAIN
Date of Incident	January 10, 2025
Date Filed	March 10, 2025
Mileage	95,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

The contact owns a 2018 Ford Fusion. The contact stated that while starting the vehicle, the check engine warning light illuminated, and the "WRENCH" symbol was displayed. The contact was unable to shift the transmission into drive(D). The contact had to wait for approximately 15 to 20 minutes before attempting to restart the vehicle before shifting into drive(D). The contact stated that the failure recurred, and the vehicle was towed to the dealer. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 95,000.

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