NHTSA Complaint #11647168 — 2024 SUBARU FORESTER

STRUCTURE:BODY:HATCHBACK/LIFTGATE issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number 11647168
Vehicle 2024 SUBARU FORESTER
Component STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State VA

Consumer Description

I opened the back hatch of my 2024 Subaru Forester to retrieve an item. I then pressed the button to close the hatch. It was an extremely windy day and right when I pressed the button to close the hatch an empty grocery bag blew out of the car. I caught it and shoved it back into the car. The hatch was closing at the time and it struck me on the head. I contacted a local Subaru dealer and Subaru corporate to confirm that the hatch was supposed to stop and reverse when encountering an obstruction. It did not. I have been suffering from a severe headache since this happened a week ago. I will be taking my car in to have it repaired as well as seeing a doctor since my headache has not resolved. Please investigate and ensure this safety issue is corrected by Subaru.

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