NHTSA Complaint #11646994 — 2018 FORD EXPLORER ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	11646994
Vehicle	2018 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING
Date of Incident	February 25, 2025
Date Filed	March 7, 2025
Mileage	131,504 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

The contact owns a 2018 Ford Explorer. The contact stated that while driving at various speeds on several occasions, there was an abnormal odor outside of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the water pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 131,504.

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