NHTSA Complaint #11646945 — 2024 MAZDA CX-90 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11646945
Vehicle	2024 MAZDA CX-90
Component	ELECTRICAL SYSTEM
Date of Incident	March 1, 2025
Date Filed	March 7, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Hybrid battery failure. Battery issue can cause car to lock up while driving. Dealer service department indicate they have at least 6 vehicles with this same issue. The vehicle has not been inspected by other than the dealership service department that I am aware of. While driving to the dealership for a routine oil change, the car made a quick odd noise then 3 alerts came on said Hybrid system malfunction have vehicle inspected, engine malfunction, system malfunction. Dealer inspected vehicle determined needed a hybrid batter replacement, indicated they could not say vehicle was safe to drive as it could just stop working. Considering they already have a number of cars with same issues in the shop I am concerned this could be a defect problem in many vehicles.

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