NHTSA Complaint #11646771 — 2013 HYUNDAI ELANTRA

The contact owns a 2013 Hyundai Elantra. The contact stated that while driving at approximately 30-40 MPH, there was an abnormal tapping sound coming from the vehicle. While the vehicle was parked, the tapping sound continued. The engine and ABS warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, hydraulic); however, the part to do the recall repair was not yet available. The local dealer was contacted. The dealer determined that a software update was needed. The dealer informed the contact they were waiting on a technician. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The failure mileage was approximately 170,000. Parts distribution disconnect.