NHTSA Complaint #11646738 — 2017 HONDA ACCORD

The contact owned a 2017 Honda Accord. The contact stated that while driving at 55 MPH, the steering wheel locked in place without warning veering to the right direction, and crashed into a highway guardrail. The air bags did not deploy and the contact did not seek immediate medical attention; however, the contact suffered of headaches days after the accident. The contact later discovered that she had suffered a concussion after an unrelated MRI scan was performed. The contact took the vehicle to a dealer and was informed that there were no recalls associated with the VIN. The contact stated that the failure occurred an additional two times after the initial failure. The vehicle was later auctioned off after the contact could not afford to have the vehicle repaired for the damage. The manufacturer had yet to be notified of the failure. The failure mileage was unknown.