NHTSA Complaint #11646732 — 2016 CHEVROLET EQUINOX

The contact owns a 2016 Chevrolet Equinox. The contact stated while driving 55 MPH, the vehicle started making a ticking noise. There were no warning lights illuminated. The vehicle was taken to an independent mechanic, and the mechanic informed the contact that the engine was low by two quarts of engine oil. On another occasion, the vehicle was taken to the independent mechanic for an oil change, and the engine was low by two quarts of engine oil. The following month the vehicle was taken to the independent mechanic, due to the vehicle hesitating to accelerate, the vehicle was diagnosed with excessive oil consumption. The vehicle was not repaired after the most recent failure. The dealer was not made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was approximately 94,690.