NHTSA Complaint #11646650 — 2014 FORD EXPLORER

I was driving down the interstate at 70 MPh and heard a very loud pop. I was not sure where the noise came from. I drove a little further when I saw the rubber seal around windshield flapping. I pulled over and the A-PILLAR APPLIQUE TRIM had completely detached and ripped the rubber seal around window. I called the dealership and they stated there was a recall and it was safe to drive. While driving on interstate I hear air coming in around window. Then she stated she was not sure when parts would become available and I needed to call back at the beginning of April.